1) Condition of the watch is not as described or advertised
2) The watch is defective or damaged


1) Items with no defects that are in the advertised condition
2) Items that were worn and damaged
3) Requested/sourced items


Acceptance of a refund is up to the discretion of Vendere Timepieces. If a watch is defective or damaged and can be repaired in a timely manner, we will repair the watch free of charge. Please be advised that to qualify for a refund, the item being returned must be in the condition that it was sold. You are required to retain all original packaging in which the items were shipped. Please ship back all items that were included in the original package. We also ask that you pack your return safely to avoid any possible damage when being reshipped to Vendere Timepieces. If all items are not included in the return shipment, refunds will be delayed until the successful return of those items to Vendere Timepieces.


Once your item is received it will be inspected for signs of wear or damage which could adversely affect your refund. Upon completion of inspection, a refund will then be processed. Refunds are issued to the original method of payment. In the unlikely event that a return package becomes missing in transit an insurance claim will be processed, and a refund will only be issued upon the completion of the claim. Vendere Timepieces does not offer cash refunds for any reason. Please allow up to three (3) business days for funds to be credited back to the original account via bank wire or up to ten (10) business days for funds to be credited back to a credit card.